Privacy policy

1. Information We Collect

We may collect personal information that you voluntarily provide, such as name, email, phone number, billing information, or any information you choose to provide in forms or communications, when you:

  • Complete a contact form

  • Schedule an appointment

  • Purchase a product or service

  • Subscribe to our email list

  • Participate in a program, course, or event

2. How We Use Your Information

We may use your information to:

  • Respond to inquiries

  • Provide services and support

  • Process payments

  • Deliver products and course materials

  • Send newsletters and marketing communications

  • Improve our website and offerings

  • Comply with legal obligations

3. Cookies and Tracking Technologies

This website may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze website traffic and performance

  • Remember user preferences

  • Support marketing and advertising efforts

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

4. Third-Party Services

We may use trusted third-party providers to operate our business and website, including:

  • Website hosting providers

  • Email marketing platforms

  • Payment processors

  • Scheduling software

  • Analytics services

These providers may collect and process information according to their own privacy policies.

5. Email Communications

If you subscribe to our email list, you may receive newsletters, updates, promotions, and information related to our services.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

6. Payment Information

Payments are processed through secure third-party payment processors. We do not store complete credit card information on our servers.

7. How We Protect Your Information

We take reasonable measures to protect the information you provide; however, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Children's Privacy

This website and its services are intended for individuals aged 18 and older. We do not knowingly collect personal information from children under 13.

9. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of your information.

To make a request, contact us at: lou@shiftinwardwithlou.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Information

If you have questions regarding this Privacy Policy, please contact:

Lourae Soul Alchemy
lou@shiftinwardwithlou.com.